Expert Technical Online SupportHelp contract

We are now pleased to offer online software support for users of Adobe publishing applications: Expert Technical Online Support.

As technology continually evolves, changes affect both tools and output formats. Our experience gives us the technical expertise to provide support along with an awareness about the future direction of publishing and business communications. With an ETOS contract, your team will receive expert guidance, troubleshooting, and consultation related to the use of Adobe InDesign, InCopy, Illustrator, Photoshop, Acrobat, and FrameMaker applications

Document repairHelp repair doc

Call us to review, analyse, and repair your legacy documents. Many publications suffer from years of poor editing practices that often compromise the quality and workflow of the publishing project. Document setup will be streamlined, inconsistencies corrected, styles built and applied, and the best current practices applied. Following that your production team can be trained specifically on the features used in the process. In addition, a custom step-by-step user guide can be developed for your organization to be used as a reference for the existing staff and new employees.

Section 508 accessibilityHelp Section 508 accessibility

Section 508 accessibility compliance is a law. We will help your organization meet current standards for output as a Section 508 Accessibility-compliant PDF. Following proper practices during the authoring stage of a document will eliminate the need for any extensive process of remediation in order to comply with US government standards for digital information access.

Tablet publishingHelp tablet publishing

As we move toward using mobile devices to access information, your publications may need to be delivered to varied formats. We will provide support in preparing your content files for seamless export to mobile device formats like EPUB2, EPUB3, MOBI, and more

Deadline assistanceHelp deadline

Need production deadline assistance on a temporary basis? We can help with collaborative portions or entire publishing projects that help you keep up with your deadlines

Color managementHelp color management

We can help you understand color management issues and help you setup a sensible workflow. From monitor calibration to Adobe Color Engine settings, we can help you see and print color consistently

FrameMaker consultingHelp FrameMaker support

In the unique world of technical documentation publishing using FrameMaker, we can provide structured FrameMaker authoring, consulting and production assistance, including XML 


To request Help Services, contact us This email address is being protected from spambots. You need JavaScript enabled to view it., or click here for a web form, or click for a downloadable PDF form

Pin It

WashDC IDUG Subscribe

Are you a former Washington DC InDesign User Group member? Subscribe to our email newsletter?
Thank you! We look forward to serving your training needs.
OpenTools Productivity Plug-ins for InDesign CC and CS6


Gina C.
Airlie Foundation
I really enjoyed the InDesign class. It definitely answered the questions that were always in the back of my mind while working on projects, namely: … read more
Noha Edell
Adobe Systems
Mike, you have put together an excellent resource page for Creative Cloud! You really have great content on your website!
T. Williams
Office of Info Tech
The class was excellent! The Photoshop topics and information presented was very clear and concise.

Who’s Online

We have 419 guests and no members online

Email News

Subscribe to our email newsletter?

Thank you!
We look forward to serving
your training needs.


200 OK


The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.